FAQ

Can you ship to my country?

We can ship all over world, and most countries are listed. However if its not, let us know and we will add it. 

 

How long till you dispatch my order?

We aim to dispatch your order straight away, this is often same day or next day, or on the first the working day of the week if your order is placed over a weekend. 

 

Do I have to pay USA Import tax?

No, as you only pay tax on items over $800.00 

 

Do I have to pay the VAT / GST?

Only if you are a resident in the UK. There is no VAT or GST when buying from abroad

 

How long does it take for the courier to deliver to me?

For UK orders, it takes 48hours from when its been collected to be delivered to you. When you place your order the confirmation page tells you thats its on a 48hour service. PLEASE NOTE: This is the delivery time in transit, you are not paying to have it dispatched to you within 48hours.

For European orders, it takes 2-3days.

For USA & Canada orders, its takes 4-5 days, but sometimes it can be held up whilst clearing customs.

For elsewhere in the world, it takes 4-6 days, there can sometimes be delays whilst clearing customs.

 

Can you ship to a PO Box?

Unfortunately we can't, the courier has to deliver to a physical address.

 

Measurements

The measurements on the website is a guide and sometimes these can be vary.